Professional Resume

SKILLS

  • Very willing and able to learn a wide variety of different tasks

  • Knowledgeable in a wide variety of computer software applications

        • Microsoft Office (Word, Excel, Access, PowerPoint, Publisher)

        • CorelDraw

        • Adobe Illustrator

        • Peachtree Complete Accounting

        • Quickbooks

  • Able to work independently with little supervision or as a member of a team to meet team objectives

  • Skilled in assessing client needs and matching products and services to those needs

  • Proficient in a wide variety of cash register systems

EDUCATION

College of DuPage

AAS - Computer Information Systems

3/94 - 8/97

Microcomputer Specialist Degree

PROFESSIONAL EXPERIENCE

Sign Identity Glen Ellyn, IL

Production Coordinator

8/08– Present

Duties:

  • Prepare and produce custom computer-assisted hand-made signage

  • Install graphics on vehicles and buildings

  • Order supplies

  • Assist management in cost-saving measures

Grimco Lombard, IL (has since relocated to Bolingbrook, IL)

Customer Development/Warehouse Associate

3/06 – 8/08

Duties:

  • Develop and maintain customer relationships in person and over the phone.

  • Accept customer orders

  • Process reports and other tasks relative to the operation of the local branch

  • Training on product knowledge

  • Picked, packed and shipped orders

OmniSigns Bolingbrook, IL

Production Manager

5/99 - 1/06

Duties:

  • Created client layouts for a variety of signage

  • Ordered supplies for customer jobs

  • Kept production equipment in good working order

  • Managed daily operations in absence of owner

  • Ensured consistent client satisfaction

TEKsystems Oak Brook, IL

Contracted at: IBM Global Services, Lucent Technologies, R.R. Donnelley

Technician and Database Administrator

10/97 - 3/99

Duties:

  • Maintained Sybase database which is used for order processing, asset management, and asset tracking

  • Researched product specifications for computer systems and related products

  • Created Access queries to ease data manipulation and increase accuracy

  • Conducted signal strength analysis for CDMA wireless telephone network

  • Interfaced with cell site technicians to assist in cell site adjustment process

  • Developed scripts for data collection and phone programming in a preparatory scripting language


Everything’s $1.00, Handy Andy, OfficeMax, The Sports Authority

Associate Store Manager, Electronics Supervisor, Customer Service Associate, Cashier, Sales Associate

Collective Duties:

  • Ensured constant customer satisfaction through my own actions and direction of others

  • Handled entire customer sales experience from greeting, through the sales process and the final transaction

  • Processed customer return and exchange transactions

  • Created a variety of documents for customers as a desktop publisher

  • Merchandised and stocked product to the sales floor

  • Assisted with the processing of received freight

  • Counted inventory and assisted inventory specialists for store inventories

AVOCATIONAL EXPERIENCE

  • Boy Scouts of America

    • Eagle Scout with Silver Palm

    • Assistant Scoutmaster

  • Amateur Extra Class Amateur Radio Operator

    • Volunteer Examiner – American Radio Relay League Volunteer Examiner Coordinator and Laurel VEC

  • Advanced SKYWARN Weather Spotter, US Department of Commerce

  • Training in Emergency Management (CV available upon request)

  • Served as an officer, including president, of multiple organizations

    • Waupecan Lodge, Order of the Arrow, BSA

    • Wheaton Community Radio Amateurs

    • Bolingbrook Jaycees

    • Northeast Region, Illinois Jaycees

    • Illinois Jaycees


References available upon request.